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+--- Thread: Hawaiian Airlines refuses to refund our tickets (/showthread.php?tid=21847)
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RE: Hawaiian Airlines refuses to refund our tickets - eightfingers2.0 - 07-20-2020
Yes, that’s how we found out that Hawaiian denied our refund. H.A’s response was we knew what the policy was and were therefore not entitled to a refund since the tickets were non-refundable.
What gets me is why they sent an email that said we could get a refund with directions on how to do it.