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How to Claim Helco for spoiled food - Printable Version

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How to Claim Helco for spoiled food - DoryGray - 08-14-2014

Claim form must be printed, filled out & snail mailed to Helco within 30 days of loss. Scroll down, it's not just for electronic damage. There is a disclaimer for "storm damage", but it never hurts to try, for the cost of a stamp.

http://www.hawaiielectriclight.com/helco/Residential-Services/How-to-File-a-Damage-Claim


RE: How to Claim Helco for spoiled food - lavalava - 08-14-2014

Mahalo Dory!


RE: How to Claim Helco for spoiled food - DanielP - 08-15-2014

It states clearly that they are not liable if outage was caused by storm.
What is with folks who want someone to Blame?


RE: How to Claim Helco for spoiled food - macuu222 - 08-15-2014

Yes I agree. It's loss caused by a natural disaster. No one will cover that unless Helco "wants" to give money away.


RE: How to Claim Helco for spoiled food - DanielP - 08-15-2014

It does cost more than a stamp. It costs HELCO the time to process the frivolous claims and then they have to pass those costs on to their customers. If you see HELCO as a big evil company, then shut 'em off.


RE: How to Claim Helco for spoiled food - kander - 08-15-2014

I heard on the news there was a claim form that people on the SNAP program could get money back for damaged food, but the forms must be done by the 20th of this month. Those using SNAP might want to call and ask how to get it done.


RE: How to Claim Helco for spoiled food - DoryGray - 08-15-2014

"Let's lighten up", I'm just disseminating information & support.


RE: How to Claim Helco for spoiled food - DanielP - 08-15-2014

Point taken


RE: How to Claim Helco for spoiled food - Oregon Woodsmoke - 08-15-2014

If you have good homeowner's insurance or renter's insurance, your insurance company should cover food spoiled by failure of freezer.

The electric company isn't liable for storm caused outage.