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+--- Thread: Hawaiian Electric - new outage number (/showthread.php?tid=23634)
Hawaiian Electric - new outage number - leilanidude - 05-08-2025
From an email:
Now it’s easier than ever to report a power outage. Our new toll-free trouble line is set up to accommodate more incoming calls and automatically recognize the phone number tied to your electric account when you call. It’s our way of making it fast and simple to report outages and get any available updates for your area.
Hawai‘i Island Trouble Line:
1-855-304-9191 Toll Free
Report Outages Online
Want to report an outage online? Please visit hawaiianelectric.com/ reportbigislandoutage and complete the form.
It’s a good idea to make sure your current phone number is tied to your electric account, but it’s especially important if you live or run a business in a Public Safety Power Shutoff (PSPS) zone. When your contact details are correct, we can quickly let you know if a PSPS is needed to prevent wildfire ignition or if there are other emergencies that would impact your electrical service.