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Punaweb Forum › Punaweb Forums › Punatalk v
Hawaiian Telcom Fiber-Optic Cable Service Issues

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Hawaiian Telcom Fiber-Optic Cable Service Issues
terracore Offline
Get off my lawn.
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Posts: 7,743
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Joined: Jun 2011
#5
04-22-2018, 08:42 AM
That is great service. When our DSL went out the "soonest" they could dispatch was about 2 weeks if I recall correctly. But they never sent anybody. On the day the tech was supposed to come, he called me and said that my port had been reassigned to somebody else and it was just a software issue to fix it. I called the billing number to complain and request a $ credit for the losing a half month of service. They promised I would get credited but the credit on my bill was like 31 cents. Wasn't worth the time to complain about it again so I cut my losses and reminded myself how lucky I was to have something other than the $300/month verizon internet we had previously.

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RE: Hawaiian Telcom Fiber-Optic Cable Service Issues - by terracore - 04-22-2018, 08:42 AM

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