12-18-2020, 07:55 AM
(12-18-2020, 01:29 AM)terracore Wrote: I've had some issues with my Ryobi mower. It WORKS great but for example the 6 bolts that keep the handles attached keep getting loose and if I try to tighten them enough to stop that from happening they strip out so there is no real remedy other than tightening the bolts every time I use the mower, and I don't think that is an acceptable design. So I whined at them about it and surprisingly they replied back that was definitely NOT acceptable so they are replacing the mower without any grief on my end, they are sorry about the problem, and they will send the "whole package" so I'll have a spare charger and battery. This is not the type of customer service I'm accustomed to receiving so I'm wondering which plot of The Twilight Zone is most likely to happen? I'll get the new mower but all my grass will die? Is the new mower going to take my foot off? Am I even awake?
Red Locktite.
Puna: Our roosters crow first!