puna clinics co-pay

[terracore]

I received a bill for a co-pay I had paid over a year prior. It was long enough ago I couldn't remember the details of the transaction but I knew I had paid it because I'm a bill payer. It took some research to get a copy of the check and send it in as proof of payment. A lot of people wouldn't have been able to do that and would have paid the bill a second time, or they would have paid it because doing the research etc wasn't worth their time. Frankly, I feel like they owe me compensation for making me correct their mistakes because it did require some investment of my time that was equal to or greater than the amount they were erroneously trying to re-collect.

I'd like to think it was an "accident" but I'm also suspicious if these "mistakes" are "overlooked" because it's income. It was from Hilo Medical Center's billing company.

In another instance, I was charged an "Urgent Care Fee" of $50 at Keaau Urgent Care. I protested the charge but the receptionist said it was now a "standard thing". This was in addition to the normal co-pay and fees negotiated with HMSA.

A few months later the clinic sent me a check for $50 with a cryptic short explanation about some sort of billing error. I'm only speculating they charged their fake fee to the wrong person and they contacted their Uncle at some regulatory agency or the insurance company.