07-15-2025, 06:27 PM
If you're 4.5 years into a 5 year warranty you need to act fast.
First step is to read the warranty. Many of them are written in such a manner they are nearly impossible to use them. On the other hand, some US-based companies have penalty clauses with their overseas manufacturers which make warranty replacements cheap for the brand name, and in such cases they'd rather replace bad batteries rather than have a couple of (or an army of) nutjobs like me spending 24/7 disparaging their batteries on every online forum and review site they can find for the rest of their lives. In some cases you may only need to have proof of purchase and warranty registration along with capacity test results.
Good luck, hopefully you can get this resolved and post a follow-up.
First step is to read the warranty. Many of them are written in such a manner they are nearly impossible to use them. On the other hand, some US-based companies have penalty clauses with their overseas manufacturers which make warranty replacements cheap for the brand name, and in such cases they'd rather replace bad batteries rather than have a couple of (or an army of) nutjobs like me spending 24/7 disparaging their batteries on every online forum and review site they can find for the rest of their lives. In some cases you may only need to have proof of purchase and warranty registration along with capacity test results.
Good luck, hopefully you can get this resolved and post a follow-up.