06-08-2012, 05:12 AM
This seems to be a small thing but my recent water bill contains the following notice:
"Important Notice - Effective immediately, we will no longer issue courtesy abnormal reading notices. All customers are responsible for monitoring and maintaining their side of the meter."
Over past decades the Water Supply Department extended aloha to its customers by letting them know if there was a sudden spike in water usage. Such a spike might often occur from a broken under ground water line and sending a notice to the customer served the purposes
of saving water and saving money. A thoughtful practice.
I was curious to know what motivated the change of heart.
I am told it just took too much time to continue the practice so they are cancelling it.
Too bad. Hawaii takes another small step closer to the mainland.
"Important Notice - Effective immediately, we will no longer issue courtesy abnormal reading notices. All customers are responsible for monitoring and maintaining their side of the meter."
Over past decades the Water Supply Department extended aloha to its customers by letting them know if there was a sudden spike in water usage. Such a spike might often occur from a broken under ground water line and sending a notice to the customer served the purposes
of saving water and saving money. A thoughtful practice.
I was curious to know what motivated the change of heart.
I am told it just took too much time to continue the practice so they are cancelling it.
Too bad. Hawaii takes another small step closer to the mainland.
Assume the best and ask questions.
Punaweb moderator
Punaweb moderator