Any Hughes Net people out there?

[Peter Epperson]

I'm stuck with Hughes Net and have been using their service for 3 or 4 years now.. Not many options here in HA. They are generally acceptable but for the last two weeks I have been experiencing a problem that crops up every 6 months or so. The service quits completely between 11am and 5 pm every day. Of course tech support will never admit a problem on their end, perhaps fearing a demand for a refund, but instead always tries to convince me the problem is here although a solution is never offered.
Are any other Hughes people having this problem? Is it really some ghost in my machine? A ghost that apparantly has a watch?