09-24-2011, 10:10 AM
Good deal ... [
]
Interesting that they share with Hawaiian. ANZ is a member of Star Alliance, Hawaiian isn't. (Aloha was.)
I will mention this although it might not be a factor for your destination. When we were overseas, we wanted to change our return flight on Hawaiian, but we were not able to get hold of them. We spent $50 in phone charges trying. IIRC, it was because their only CS number at that time was a 1-800, which you can't use when you are outside the U.S..
Because they only flew one flight a week out of the destination (Pape'ete), there was no Hawaiian office there. They only opened a few hours before the flight, at the airport, which at the time was at 1 a.m.. We were on another island and if we traveled to the airport there was no point in not going home.
I hope they have fixed that and now have an international contact phone #. You never know when something may happen where you need to communicate with your airline.
]Interesting that they share with Hawaiian. ANZ is a member of Star Alliance, Hawaiian isn't. (Aloha was.)
I will mention this although it might not be a factor for your destination. When we were overseas, we wanted to change our return flight on Hawaiian, but we were not able to get hold of them. We spent $50 in phone charges trying. IIRC, it was because their only CS number at that time was a 1-800, which you can't use when you are outside the U.S..
Because they only flew one flight a week out of the destination (Pape'ete), there was no Hawaiian office there. They only opened a few hours before the flight, at the airport, which at the time was at 1 a.m.. We were on another island and if we traveled to the airport there was no point in not going home.
I hope they have fixed that and now have an international contact phone #. You never know when something may happen where you need to communicate with your airline.