Rental Management

[terracore]

I've had only one VRBO experience and the property was OK but the management company was sleazy. The cleaning fee was too high (considering that the carpet was filthy- if I'm paying a huge cleaning fee I expect to see things looking new). They also waited until "the last possible day under Hawaii law" (their words) to refund the security deposit. If there isn't any damage- simply refund the money as soon as the determination is made. Don't hold onto the funds as long as you think you're legally entitled to earn interest on it. I would never stay there again just because of the sleaze factor.

(experience was not in Puna)