03-13-2013, 12:45 PM
I submitted a clain to HELCO for a computer that blew a motherboard and hard drive in one of the many recent outages. HELCO first sent a line inspector to make sure it wasn't my wiring, then claimed under PUC Rule # 16 they "excercised reasonable diligence and care." They also replaced the transformer outside my house the week after it happened (coincidence?) so I'm pursuing the claim.
"I'm at that stage in life where I stay out of discussions. Even if you say 1+1=5, you're right - have fun." - Keanu Reeves