11-08-2007, 05:33 AM
After I sold my BMW, I said I will never buy another make that does not have a service here. One day while in Honolulu I ventured into the Land Rover dealership and they told me they outsource the service on the neighboring islands (Big Island Honda/Mercedes in Kona) and one of their technicians goes to the nighbor islands every two months to service the Land Rovers. Since I alway wanted a Land Rover, I bought one. Low and behold, they stopped doing the service on the neighbor islands about a year later! To make things even worst, they just had a Safety Recall because of a faulty break switch and they said I will have to ship my Freelander to Honolulu! I thought it was ridiculous, so I contacted Land Rover USA in New Jersey. Guess what?! They said the same thing! The part cost $50 and it takes 15 minutes to replace it. I told them just send me the part and I will have it done here and I will pay for the repair, but they said NO! If I want the repair done I have to ship the car to Honolulu! Are the communists taking over here?! This is ridiculous! A friendly warning: don't even think about buying a Land Rover here! (Or, based on this experience, maybe anywhere!) Apparently, they produced a car with a junk crap part and they don't even stand behind their product!
Aloha,
John S. Rabi, ABR,CM,CRB,FHS,RB
http://www.JohnRabi.com
Typically Tropical Properties
"The Next Level of Service!"
Aloha,
John S. Rabi, ABR,CM,CRB,FHS,RB
http://www.JohnRabi.com
Typically Tropical Properties
"The Next Level of Service!"