07-07-2013, 07:03 PM
Please Stand By…No Comments
07 Jul 2013 / Uncategorized
Thanks everyone for your patience.
As many of you are aware, the Big Island Chronicle website is essentially a two-person operation. Tiffany does most all the work (and deserves all the credit); I just help her out a bit behind the scenes to keep things running smoothly–most of the time.
On July 3rd at approximately 2 pm, I received a call from our service provider indicating there was an issue with the website and they had to take action before it crashed the computer. That action was, unfortunately, to disable access before it affected their other customers. The problem was most likely caused by malicious software trying to turn the BIC into a spam machine. Even more unfortunate was the fact that I received this support call whilst standing on a cliff south of Nanakuli working on a 4 day production (my “day job”). To make matters worse, the condo where I was staying had horrible cellular coverage, negating any work on the site until I returned home.
So I apologize for the length of the outage, and just ask for your understanding. Hopefully we have the problem fixed and we can all go back to appreciating the hard work that Tiffany devotes to this site.
Mahalo,
Bruce
07 Jul 2013 / Uncategorized
Thanks everyone for your patience.
As many of you are aware, the Big Island Chronicle website is essentially a two-person operation. Tiffany does most all the work (and deserves all the credit); I just help her out a bit behind the scenes to keep things running smoothly–most of the time.
On July 3rd at approximately 2 pm, I received a call from our service provider indicating there was an issue with the website and they had to take action before it crashed the computer. That action was, unfortunately, to disable access before it affected their other customers. The problem was most likely caused by malicious software trying to turn the BIC into a spam machine. Even more unfortunate was the fact that I received this support call whilst standing on a cliff south of Nanakuli working on a 4 day production (my “day job”). To make matters worse, the condo where I was staying had horrible cellular coverage, negating any work on the site until I returned home.
So I apologize for the length of the outage, and just ask for your understanding. Hopefully we have the problem fixed and we can all go back to appreciating the hard work that Tiffany devotes to this site.
Mahalo,
Bruce