12-30-2015, 02:03 PM
quote:
Originally posted by Susan
I just had an awesome experience with Hawaiian Telcomm (versus the non productive call my husband had the other day.) They were able to locate my address in the system but there was a zero in the address that didn't need to be there. I pointed them to my parcel number on the Hawaii Co. Tax site where they could verify the address sans the zero.
Long story short the technician is coming out on Jan 7th to install a land line and DSL! I didnt haggle when they assigned me a bundled plan. Said there was only one available for my address.
I told them they were installing in a non wired studio dwelling. I did not tell them it was 350 ft back from the new 6" pole and it's the only pole. This makes me nervous.
What kind of Punatic rigging is this going to require?
I am very pleased with the young man who provided superior assistance. Great customer service,
As far as I know, they will only hook up within 50' of the pole. I'm interested in how it turns out for you, please keep us updated!