04-01-2016, 09:35 AM
?! Volume 2 is out already ?!
So I know that everybody has been having problems falling asleep at night wondering if terracore got his microwave or not, so here's the latest:
Amazon made good on their word. They promised I would have the microwave by today but it actually got here yesterday. Unfortunately, it was obvious that the microwave had been partially submerged in water and there was 3 rolls of tape keeping the wet cardboard together. I asked the FedEx guy what happened and he said one of their containers got wet. So I refused the delivery.
Back to amazon chat I went. I'm not really sure if the intellect on the other end was human or not so I don't know if English was the issue or if algorithms weren't puking out recognizable results but it was a bizarre exchange. I'm not sure either one of us understood each other.
Of course their first offer of a full refund was declined. I'm not going away that easy. Rather than detail the whole exchange- what I WANTED was for them to ship me another microwave. SHIP ME A DAMN MICROWAVE. But they were unwilling to do that, saying they could refund and I reorder myself. Something about the way "stock" works. I don't know if they were talking about having microwaves "in stock" or if they were referring to how Amazon was doing on the stock market, but as a customer service gesture they refunded me the price of the microwave, plus an additional $100. Then I went back to their web site and saw the microwave for sale for Prime at the same price from another merchant.
So I know that everybody has been having problems falling asleep at night wondering if terracore got his microwave or not, so here's the latest:
Amazon made good on their word. They promised I would have the microwave by today but it actually got here yesterday. Unfortunately, it was obvious that the microwave had been partially submerged in water and there was 3 rolls of tape keeping the wet cardboard together. I asked the FedEx guy what happened and he said one of their containers got wet. So I refused the delivery.
Back to amazon chat I went. I'm not really sure if the intellect on the other end was human or not so I don't know if English was the issue or if algorithms weren't puking out recognizable results but it was a bizarre exchange. I'm not sure either one of us understood each other.
Of course their first offer of a full refund was declined. I'm not going away that easy. Rather than detail the whole exchange- what I WANTED was for them to ship me another microwave. SHIP ME A DAMN MICROWAVE. But they were unwilling to do that, saying they could refund and I reorder myself. Something about the way "stock" works. I don't know if they were talking about having microwaves "in stock" or if they were referring to how Amazon was doing on the stock market, but as a customer service gesture they refunded me the price of the microwave, plus an additional $100. Then I went back to their web site and saw the microwave for sale for Prime at the same price from another merchant.