11-01-2017, 12:00 PM
I went back there today to talk to the morning shift hoping to get a better response. I did. Nothing really helpful, but a supervisor did come out and tell me that the missing mail was probably put into the wrong box. They said they searched all the boxes around mine and couldn't locate the package. If whoever got our package brings it in, I'll get it. If they don't, we're screwed.
After I asked them what my recourse was, he essentially said I didn't have any. I then brought up the check from the US Treasury that was mistakenly placed into my box and explained it was my experience that this was not an uncommon occurrence and asked them what their plan was to mitigate these problems in the future.
I won't go into his reply on a public forum because it was critical of those above him. But I don't have any expectations that this Christmas season is going to go smoothly.
After I asked them what my recourse was, he essentially said I didn't have any. I then brought up the check from the US Treasury that was mistakenly placed into my box and explained it was my experience that this was not an uncommon occurrence and asked them what their plan was to mitigate these problems in the future.
I won't go into his reply on a public forum because it was critical of those above him. But I don't have any expectations that this Christmas season is going to go smoothly.