12-14-2017, 09:50 AM
DoryGray -
It's standard policy in optical shops to provide a customer with what they call a "redo" for any reason if you're not happy with your glasses, or the prescription is wrong, they will make a replacement pair at no charge.
They don't like to do this if they don't have to, but it's not as great a hardship on them as it might seem. I had a friend who managed an optical department and here's an example of some of their actual costs:
Frames they sell at $200, they purchase for $15-$35
Simple lenses (in stock blanks) are $5 each, more complex prescriptions might be $20 each
They have plenty of room in their markup to help you get a pair of glasses that are correct, even if it's the prescribing doctors fault. My optical department friend had a particular dislike for specific eye doctors as they sent him a large number of incorrect prescriptions which he had to redo and pay for. The bill never gets sent back to the doctor who may have caused the mistake in the first place.
"Enlightened statesmen will not always be at the helm." -James Madison, The Federalist Papers, 1787
It's standard policy in optical shops to provide a customer with what they call a "redo" for any reason if you're not happy with your glasses, or the prescription is wrong, they will make a replacement pair at no charge.
They don't like to do this if they don't have to, but it's not as great a hardship on them as it might seem. I had a friend who managed an optical department and here's an example of some of their actual costs:
Frames they sell at $200, they purchase for $15-$35
Simple lenses (in stock blanks) are $5 each, more complex prescriptions might be $20 each
They have plenty of room in their markup to help you get a pair of glasses that are correct, even if it's the prescribing doctors fault. My optical department friend had a particular dislike for specific eye doctors as they sent him a large number of incorrect prescriptions which he had to redo and pay for. The bill never gets sent back to the doctor who may have caused the mistake in the first place.
"Enlightened statesmen will not always be at the helm." -James Madison, The Federalist Papers, 1787
"I'm at that stage in life where I stay out of discussions. Even if you say 1+1=5, you're right - have fun." - Keanu Reeves