04-13-2019, 08:49 AM
Well we've used ShipT 3 times and have been extremely pleased every time. Coincidentally, we also know two people who work for them. Here is some advice on how to make the shopping experience the best for you and the shopper/driver:
If you select "text me if they are out of something", be available to receive the text and respond. Surprisingly, a lot of people are okay with letting the shopper waste their time waiting for replies that will never come because the person who made the order doesn't have their phone with them.
When you add an item to your cart, you can included specific instructions like "If they don't have the item, skip it." Save the back-and-forth of texting, or give specific instructions like "If they don't have fuji apples, get red delicious" or whatever. You can give instructions for every individual item you order if you want.
If they don't deliver to your area, and are meeting you somewhere in their delivery zone, be there when they show up. They aren't paid for time waiting for you. If you are late, tip them appropriately, and generously.
If you live at the bottom of HPP (or wherever) tip more than $2. Honestly in Puna I can't see why anybody would tip less than $10. It's a 30-mile round trip to get from Target to HPP/Orchidland etc and they do not get reimbursed for gas.
You can get free delivery for a $35 order, but their compensation is scaled such that larger orders are more lucrative. Instead of making three $35 orders per week/month (or whatever) consider making one larger order instead.
If you select "text me if they are out of something", be available to receive the text and respond. Surprisingly, a lot of people are okay with letting the shopper waste their time waiting for replies that will never come because the person who made the order doesn't have their phone with them.
When you add an item to your cart, you can included specific instructions like "If they don't have the item, skip it." Save the back-and-forth of texting, or give specific instructions like "If they don't have fuji apples, get red delicious" or whatever. You can give instructions for every individual item you order if you want.
If they don't deliver to your area, and are meeting you somewhere in their delivery zone, be there when they show up. They aren't paid for time waiting for you. If you are late, tip them appropriately, and generously.
If you live at the bottom of HPP (or wherever) tip more than $2. Honestly in Puna I can't see why anybody would tip less than $10. It's a 30-mile round trip to get from Target to HPP/Orchidland etc and they do not get reimbursed for gas.
You can get free delivery for a $35 order, but their compensation is scaled such that larger orders are more lucrative. Instead of making three $35 orders per week/month (or whatever) consider making one larger order instead.