If they are legitimately handicapped (not showing up with a fake emotional support dog) then yes, they should go to the front of the line. I was at the front of the USPS line and an elderly lady came limping in on a cane and I was just getting ready to ask "the line" if she could cut in front of all of us and go head of me, but then as soon as the next agent was available she did it on her own (the elderly lady took cuts without asking anybody if it was okay). Nobody said anything or looked weird about it. It seemed reasonable.
People need to show some empathy. I knew a girl dying of cancer who could barely walk half a block but physically she looked great. She had a placard that allowed her to park in a handicap spot. One time she came out of a store and somebody had left a note on her windshield calling her a liar and a whore (and a bunch of other horrible things) for faking a handicap to get a special parking spot. With all the things she was dealing with at the end of her life it was the absolute worst thing she needed that day. Not all handicaps are visible or immediately apparent. She died a few weeks later, unfortunately with that memory in her head.
"How should it be handled?"
Under most circumstances, I probably would have offered her my place in line and that I would go to the back in her place if the "health people" aren't going to make intelligent decisions.
People need to show some empathy. I knew a girl dying of cancer who could barely walk half a block but physically she looked great. She had a placard that allowed her to park in a handicap spot. One time she came out of a store and somebody had left a note on her windshield calling her a liar and a whore (and a bunch of other horrible things) for faking a handicap to get a special parking spot. With all the things she was dealing with at the end of her life it was the absolute worst thing she needed that day. Not all handicaps are visible or immediately apparent. She died a few weeks later, unfortunately with that memory in her head.
"How should it be handled?"
Under most circumstances, I probably would have offered her my place in line and that I would go to the back in her place if the "health people" aren't going to make intelligent decisions.