The plot thickens.
After our "free trial" period ended and they charged us the annual membership fee, the site stopped showing available delivery windows. At first I thought maybe they were just really busy but after 3 days, nada.
So I contacted their online chat help and they were unable to diagnose the problem.
Then I asked, don't you think its weird that it worked fine when it was free, but as soon as the free trial ended and my card was charged it no longer worked and she replied, "A lot of people are reporting that".
Then I figured, it must be a fault of their system not knowing how to handle that our particular store doesn't have scheduled delivery windows so I set up a second account, inserting the delivery address using the workaround shown above, NOT CHOOSING A FREE TRIAL, added some stuff to the cart,and voila, it worked so long as it was able to add the $7.00 delivery fee.
They cancelled and refunded the annual fee, but then it was after the cutoff time for the last delivery for today so I don't know if the original account will work on the "pay as you go" basis, or I'll have to use the new account already setup that way.
She thanked me for correctly troubleshooting their nationwide problem that none of their six-figure software engineers were able to figure out, but I'm not expecting the Hilo Walmart to raise my jersey to the ceiling anytime soon.
After our "free trial" period ended and they charged us the annual membership fee, the site stopped showing available delivery windows. At first I thought maybe they were just really busy but after 3 days, nada.
So I contacted their online chat help and they were unable to diagnose the problem.
Then I asked, don't you think its weird that it worked fine when it was free, but as soon as the free trial ended and my card was charged it no longer worked and she replied, "A lot of people are reporting that".
Then I figured, it must be a fault of their system not knowing how to handle that our particular store doesn't have scheduled delivery windows so I set up a second account, inserting the delivery address using the workaround shown above, NOT CHOOSING A FREE TRIAL, added some stuff to the cart,and voila, it worked so long as it was able to add the $7.00 delivery fee.
They cancelled and refunded the annual fee, but then it was after the cutoff time for the last delivery for today so I don't know if the original account will work on the "pay as you go" basis, or I'll have to use the new account already setup that way.
She thanked me for correctly troubleshooting their nationwide problem that none of their six-figure software engineers were able to figure out, but I'm not expecting the Hilo Walmart to raise my jersey to the ceiling anytime soon.