09-24-2021, 08:02 PM
I used to be a customer of CUHawaii, but got fed up with them when (for the third or fourth time) they made me wait 10 minutes for a supervisor to approve a deposit over $5000. The last time, I insisted on speaking to the super and told her that all they had to do was tell me that the funds would not be available for the customary time frame so I could go on my way. She seemed irritated that I would question this and tersely said, "That's our policy." So bye-bye.
I moved to HFS and have been very happy. They are the biggest credit union on the island, but their customer service is very friendly and common sense.
I moved to HFS and have been very happy. They are the biggest credit union on the island, but their customer service is very friendly and common sense.