09-26-2021, 06:18 AM
(This post was last modified: 09-27-2021, 05:51 AM by eightfingers2.0.)
Usually we order our pizza on the phone, but they didn’t answer the three times we tried. So thought we go in to town and see what was open. Boogie Woogie was actually open so we thought we’d order one.
Said there would be a forty minute wait which was normal for them. Thought we’d walk around while waited, then went back and thought hang around the restaurant. After being there for thirty minutes I went to check on things and she told us the oven went down a while ago.
We got our money back and left.
Pause…
I think because we wasted almost an hour of our time, we should have been offered SOMETHING besides a “sorry”. If I was them, I would have offered a discount on a future order.
I do understand bad things can happen, but it’s how you handle the problems that counts.
We love to support local businesses, but maybe the local businesses can support the community with good communication and customer service.
Said there would be a forty minute wait which was normal for them. Thought we’d walk around while waited, then went back and thought hang around the restaurant. After being there for thirty minutes I went to check on things and she told us the oven went down a while ago.
We got our money back and left.
Pause…
I think because we wasted almost an hour of our time, we should have been offered SOMETHING besides a “sorry”. If I was them, I would have offered a discount on a future order.
I do understand bad things can happen, but it’s how you handle the problems that counts.
We love to support local businesses, but maybe the local businesses can support the community with good communication and customer service.
Puna: Our roosters crow first!