12-04-2022, 08:28 PM
Salt and humidity
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Warranty
Most of the equipment was damaged when the HELCO line to my house collapsed and damaged the connection to the meter, which caused a ground fault. That seesawed the voltage back and forth between 105 and 135 volts. The surge protectors smoked, melted, and burned black in places. I didn’t try calling the surge protector companies because I assumed they would (rightly) blame HELCO as the source of the problem. HELCO said it was my fault. There’s a woman at the company who I believe works full time to not pay out claims with her magical thinking.
…
Warranty
Most of the equipment was damaged when the HELCO line to my house collapsed and damaged the connection to the meter, which caused a ground fault. That seesawed the voltage back and forth between 105 and 135 volts. The surge protectors smoked, melted, and burned black in places. I didn’t try calling the surge protector companies because I assumed they would (rightly) blame HELCO as the source of the problem. HELCO said it was my fault. There’s a woman at the company who I believe works full time to not pay out claims with her magical thinking.