(01-07-2023, 08:50 PM)Punaperson Wrote: To terracore: just out of curiosity, what were the problems with the free Kea'au box, and where would you rather get your mail ?
Missing packages, long lines, rude staff, frequently we'd get "final notices" for packages where we never got the first notice, etc. Some packages we never got notices for and would have to go in with the tracking number to avoid them being returned to sender. Sometimes they could find them, sometimes they couldn't. So we pay for a box in Hilo and while no bureaucracy is perfect it's a completely different experience.
For a few years we had a box up in Volcano. So we've had a box at 3 different post offices on the island and the Keaau one was by far the worst. I don't blame the employees there I think they are doing the best with an overwhelmed system. It's like a hoarder's house with packages stacked everywhere.
We have our Amazon packages shipped to the Hilo PO "street address" and if they ship it UPS we have it redirected to our house. They redirect them for free if you join their program for $19/year. Fedex doesn't have quite that function but one can go online and have it held for pickup. Their line is always super short. I can't tell you how many hours we've saved not waiting in lines by using a little strategy.