01-10-2023, 08:42 PM
I got this email from HELCO a few days ago:
Mahalo for being among the first Hawaiian Electric customers to help transform our electric grid into a dynamic platform enabling more renewables, greater reliability and resilience. This update is to inform you of your upcoming meter replacement, where we’ll exchange the existing meter at your home with an advanced meter.
What to expect during your meter replacement
• The technician will knock on your door or call you on the day of your meter replacement before beginning work.
• Meter replacements will be performed Monday, January 9 through Tuesday, January 17 between 7:30 a.m. and 4:00 p.m.
• You do not have to be present, but we ask for the safety of our personnel that you provide clear access to the meter by securing any loose pets.
• The entire meter replacement will take less than 15 minutes, which includes a brief 1–3 minute interruption of electrical service.
Visit our site for more information on advanced meters and how you can access the My Energy Use portal.
The guy came today (the 10th). The installation took about 5 minutes and the power was out for less than a minute. They didn't call ahead but our dogs announced his arrival and we put them inside so he could work safely.
Mahalo for being among the first Hawaiian Electric customers to help transform our electric grid into a dynamic platform enabling more renewables, greater reliability and resilience. This update is to inform you of your upcoming meter replacement, where we’ll exchange the existing meter at your home with an advanced meter.
What to expect during your meter replacement
• The technician will knock on your door or call you on the day of your meter replacement before beginning work.
• Meter replacements will be performed Monday, January 9 through Tuesday, January 17 between 7:30 a.m. and 4:00 p.m.
• You do not have to be present, but we ask for the safety of our personnel that you provide clear access to the meter by securing any loose pets.
• The entire meter replacement will take less than 15 minutes, which includes a brief 1–3 minute interruption of electrical service.
Visit our site for more information on advanced meters and how you can access the My Energy Use portal.
The guy came today (the 10th). The installation took about 5 minutes and the power was out for less than a minute. They didn't call ahead but our dogs announced his arrival and we put them inside so he could work safely.