Only one order this week:
"Hi Terracore,
Unfortunately, a problem occurred during shipping and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We’re very sorry for the inconvenience."
This happened a few weeks ago with a box containing 11 orders. The item never left Amazon's possession (it was en route to Kona), so apparently, because it never left them, it couldn't be returned to them (?) because I never got the refund. It took THREE chat sessions with their customer service professionals to finally get the refund. Maybe it was a blessing in disguise. Some of the items I had already found cheaper or better substitutes elsewhere, and a few of the other items Amazon had lowered the price on during the months that transpired between ordering and getting the refund.
"Hi Terracore,
Unfortunately, a problem occurred during shipping and we had to cancel your delivery. The package is being returned, and we will issue a refund within 3 - 5 business days after the return is processed. We’re very sorry for the inconvenience."
This happened a few weeks ago with a box containing 11 orders. The item never left Amazon's possession (it was en route to Kona), so apparently, because it never left them, it couldn't be returned to them (?) because I never got the refund. It took THREE chat sessions with their customer service professionals to finally get the refund. Maybe it was a blessing in disguise. Some of the items I had already found cheaper or better substitutes elsewhere, and a few of the other items Amazon had lowered the price on during the months that transpired between ordering and getting the refund.