08-16-2023, 09:01 PM
HELCO really has had no incentive to improve their dismal reliability and customer service because the State of Hawaii regulatory bodies guarantee them a profit regardless. Now that a catastrophic event has occurred, there may be consequences, especially if the lawsuits are filed in Federal court. All I can say is "watch out what you wish for" because there is no guarantee that a successor company or a chastened HELCO would do any better. And rest assured that the good old boy network will try to preserve the status quo any way they can.