10-31-2023, 08:06 PM
Well the reader came again today, which is only the second time we've seen them because they have been coming when we are gone. Since they can't get through our locked gate or past our dogs we've been texting them the image of the meter reading. So I guess I've been a part time unpaid meter reader. Sort of like when I go to the store and I have to check myself out.
Anyways, I asked him if they could re-install our old meter and his advice was to call and complain because the readers obviously would prefer that too, but "they don't listen to us, but they'll probably listen to you".
So I called and got a message about unusually long wait times and was given the option to fill out a form online instead, which I wanted to do in the first place but the "contact us" button only lists phone numbers. So I submitted my request. We'll see what happens...
Anyways, I asked him if they could re-install our old meter and his advice was to call and complain because the readers obviously would prefer that too, but "they don't listen to us, but they'll probably listen to you".
So I called and got a message about unusually long wait times and was given the option to fill out a form online instead, which I wanted to do in the first place but the "contact us" button only lists phone numbers. So I submitted my request. We'll see what happens...