11-23-2023, 08:44 PM
(11-23-2023, 10:06 AM)TomK Wrote: I've never experienced bad care at HMC. Back in 2018, the medical staff saved my life after I got sepsis and the care and attention of the medical staff were second to none. Not so much for admin, who couldn't spell my name correctly even though they had my ID and so I was refused an essential medication because the name on my wristband didn't match the name on my insurance nor my ID. Fortunately, it got sorted out before it became a really serious problem, but it took a while.Over the past 35 years I've heard dozens of HMC stories from family and friends. Many of them were really scary and life-threatening but many more of them had good outcomes. I've always thought, because of personal experience, that the ER doctors are excellent. Now, after two of them could have killed my granddaughter by not diagnosing her until a nurse talked them into an MRI, I'm so afraid for everyone else this may happen to. Does anyone here know where I can send a letter about our bad experiences so maybe they can educate these two doctors?