(06-21-2024, 03:23 AM)kalianna Wrote: I didnʻʻt want to be the bringer of bad news, but I had a ryobi electric mower and searched this whole side of island and didnʻt find anyone who would repair it.
Did you post a review saying as much on the Home Depot web site? Helps if you include pictures and commentary. The warranty people and the review manipulation people work for different parts of the company and offer different solutions.
Alternatively, if you describe any kind of SAFETY issue they will need to retrieve the device to keep the Consumer Product Safety Commission off their back by offering an exchange.
I think the problem with the Ryobi mowers is bad sensors. The safety system is over engineered. I know on mine it sometimes thinks the handles aren't extended all the way even though they are. So I have to collapse them and re-extend them for the sensor to "click". One of these days the sensor will fail and the mower will needlessly brick itself.
In the meantime, this plastic mower has lasted longer than my Honda did, so there's that. There's probably a way to bypass a bad sensor.