06-30-2024, 06:21 PM
They've been having problems for days and erroneously told customers there were no problems in the area and were setting up individual trouble tickets. I guess enough people finally called in to reach the critical mass necessary for them to admit they had a wider problem.
Our internet has been on/off for days, but we've been gone a lot so not really sure how much was on or off. It's been out all morning so I called them and they have a recorded message saying they are aware of the problem "in the Keaau area" and are actively working on it.
A couple of times our service did get restored by resetting the router, but mostly its coming and going on its own.
Our internet has been on/off for days, but we've been gone a lot so not really sure how much was on or off. It's been out all morning so I called them and they have a recorded message saying they are aware of the problem "in the Keaau area" and are actively working on it.
A couple of times our service did get restored by resetting the router, but mostly its coming and going on its own.