10-19-2024, 05:59 PM
AI generated summary:
Hilo business owners are reporting that packages they dropped off at the post office are going missing. The owners say that they have filed complaints with the US Postal Inspection Service and the US Postal Service Office of the Inspector General, but have not received any answers. Postal inspectors say that customers should never leave mail unattended at the post office and that businesses should get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse.
Specifically, two small business owners, Jessica Wong and Jordan Chra, have been experiencing this problem for more than a year. They say that when they drop off large shipments of online orders at the post office, some of the packages seem to disappear. The packages are not scanned into the system, and customers never receive them. The business owners have filed claims with the Postal Service, but they have not received any answers or reimbursement for their losses.
US Postal inspector Matthew Norfleet says that customers should never leave mail unattended at the post office. He says that in California, he has seen cases where thieves go on to post office property to steal mail. He also suggests that businesses get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse.
The business owners are frustrated with the situation and are concerned about their losses. They are also concerned about the safety of their customers' personal information. Jordan Chra says that she can't afford to lose anything else, so she is now choosing to stand in line and have the clerk scan in each one of her packages individually.
If you have experienced a similar issue in Hilo, postal inspectors want to hear from you. You can call 877-876-2455. You can also call that number if you have information that could help crack the case. Tips that lead to a conviction could earn you up to a $100,000 reward.
In addition, the video mentions that the USPS is aware of the problem and is investigating. They have also increased security at the Hilo post office.
Non AI comment: "He also suggests that businesses get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse." Unless of course, the mail is from most anywhere in Puna where the USPS doesn't service.
Hilo business owners are reporting that packages they dropped off at the post office are going missing. The owners say that they have filed complaints with the US Postal Inspection Service and the US Postal Service Office of the Inspector General, but have not received any answers. Postal inspectors say that customers should never leave mail unattended at the post office and that businesses should get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse.
Specifically, two small business owners, Jessica Wong and Jordan Chra, have been experiencing this problem for more than a year. They say that when they drop off large shipments of online orders at the post office, some of the packages seem to disappear. The packages are not scanned into the system, and customers never receive them. The business owners have filed claims with the Postal Service, but they have not received any answers or reimbursement for their losses.
US Postal inspector Matthew Norfleet says that customers should never leave mail unattended at the post office. He says that in California, he has seen cases where thieves go on to post office property to steal mail. He also suggests that businesses get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse.
The business owners are frustrated with the situation and are concerned about their losses. They are also concerned about the safety of their customers' personal information. Jordan Chra says that she can't afford to lose anything else, so she is now choosing to stand in line and have the clerk scan in each one of her packages individually.
If you have experienced a similar issue in Hilo, postal inspectors want to hear from you. You can call 877-876-2455. You can also call that number if you have information that could help crack the case. Tips that lead to a conviction could earn you up to a $100,000 reward.
In addition, the video mentions that the USPS is aware of the problem and is investigating. They have also increased security at the Hilo post office.
Non AI comment: "He also suggests that businesses get a commercial account so that the carrier can come out and scan their mail at their shop or warehouse." Unless of course, the mail is from most anywhere in Puna where the USPS doesn't service.