08-16-2007, 05:26 AM
Thanks for your post Markie! It's so good to know when that kind of thing happens. As I found working at an airline and having to deal with Orbitz, Expedia, etc... They would tell their customers different rules than we allowed on our airline and it very often ended up in a heated call we needed to turn around. The hardest thing to deal with was that the employee for the company had no empowerment to help the customer so very often it landed on the airline, much like your B&B... Mahalo!
Carrie
"All I can say about life is, Oh God, enjoy it." Bob Newhart
Carrie
"All I can say about life is, Oh God, enjoy it." Bob Newhart
Carrie
http://www.carrierojo.etsy.com
http://www.vintageandvelvet.blogspot.com
"Freedom has a scent like the top of a newborn baby's head..." U2
http://www.carrierojo.etsy.com
http://www.vintageandvelvet.blogspot.com
"Freedom has a scent like the top of a newborn baby's head..." U2