MIA

[John S. Rabi]

Everything. As soon as I stepped out of the elevator at the hotel the doorman 100 yards away already grabbed the handle of the hotel door to open it. An hour after I checked in I called housekeeping for something and they greeted me by name. When I was leaving the hotel one day I had a small carry-on suitcase with me and the bellman wasn't around, a female front desk employee was running to me to take my suitcase. When I turned on the TV a sign said "Mr. Rabi, thank you for staying with us. (No, I was not staying at the Ritz-Carlton, it was a local hotel.) The rent-a-car company people were waiting for me with a sign AT THE GATE and the car was right at curbside. All the restaurants I went to had outstandingly attentive service. The same for all the shops. My headset wasn't working on Air China, they apologized and gave me 5,000 free miles! I got a foot massage one day, it cost like $3 and the owner of the shop thanked me for the business. I could go on. The service industry has a lot to learn here in the US.

Aloha,
John S. Rabi ABR,CM,CRB,FHS,PB,RB
808.989.1314
http://www.JohnRabi.com
Typically Tropical Properties
"The Next Level of Service!"