08-01-2008, 06:55 PM
I agree Rob.
I went to Honolulu last week, just a quick trip and never left the airport. I normally don't care for "running around" anymore, so I wasn't looking forward to that aspect of my visit. I had to go to Aloha Cargo to clear a shipment - new boxer that came from New Zealand. From there to Customs office, where the Aloha guy met me with the paperwork. At this point I was about to get annoyed as I had already made 2 more stops that I was originally told and beginning to wonder if I'd make my return flight. The Customs agent was all business, but other passed in and out of the office with a smile and hello. The Aloha guy was friendly and we chatted abit. Once the customs paperwork was finished, he offered to drive me to the quarantine office. It was actually close enough I think I could have walked it in the time it took to retrieve his truck from the parking area. Once at quarantine, he actually went in with me. Asked where I was going after I retrieved the pup, I told him our return flight was on Hawaiian. He picked up the crate, placed it in back of the p/u while making compliments about the pup and then drove me to the terminal. I've no doubt from talking with him he could have left immediately after the paperwork was signed (and I paid my fee), but he choose to make things much easier and much more pleasant for me. Sure, I might reread this over on some blog and learn the guy was really goofing off, but it sure seemed like he did a bit extra and made life more tolerable for all of us. Sure improved my day and I thanked him for it. The counter folks at Hawaiian were more than "all business" making a big fuss over the puppy and the fact he had flown all that distance and so cute and friendly and on and on. I don't recall them ever being so nice when it was just me.
I even got a cup of coffee from Burger King, but she probably thought I was a secret shopper and faked the smile and pleasantness. LOL
David
Ninole Resident
I went to Honolulu last week, just a quick trip and never left the airport. I normally don't care for "running around" anymore, so I wasn't looking forward to that aspect of my visit. I had to go to Aloha Cargo to clear a shipment - new boxer that came from New Zealand. From there to Customs office, where the Aloha guy met me with the paperwork. At this point I was about to get annoyed as I had already made 2 more stops that I was originally told and beginning to wonder if I'd make my return flight. The Customs agent was all business, but other passed in and out of the office with a smile and hello. The Aloha guy was friendly and we chatted abit. Once the customs paperwork was finished, he offered to drive me to the quarantine office. It was actually close enough I think I could have walked it in the time it took to retrieve his truck from the parking area. Once at quarantine, he actually went in with me. Asked where I was going after I retrieved the pup, I told him our return flight was on Hawaiian. He picked up the crate, placed it in back of the p/u while making compliments about the pup and then drove me to the terminal. I've no doubt from talking with him he could have left immediately after the paperwork was signed (and I paid my fee), but he choose to make things much easier and much more pleasant for me. Sure, I might reread this over on some blog and learn the guy was really goofing off, but it sure seemed like he did a bit extra and made life more tolerable for all of us. Sure improved my day and I thanked him for it. The counter folks at Hawaiian were more than "all business" making a big fuss over the puppy and the fact he had flown all that distance and so cute and friendly and on and on. I don't recall them ever being so nice when it was just me.
I even got a cup of coffee from Burger King, but she probably thought I was a secret shopper and faked the smile and pleasantness. LOLDavid
Ninole Resident
Ninole Resident