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I guess they take it on a case by case basis. In the past they have cut tree limbs on service lines for some of my customers. They are always changing the rules.
One Thing I can always be sure of is that things will never go as expected.
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They did send someone out that morning to turn off the power to both houses. And later sent someone to turn the power back on. That was the extent of what they offered to do.
Jon in Keaau/HPP
Jon in Keaau/HPP
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Attitude going a long way I find .... got a 700 ft cable line drop n/c as well from tw. I find that if one opens the conversation offering to buy lunch for the crew........
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Exactly: any corporation is ultimately staffed by ... individuals.
So there's the "official policy", and then there's "the guy who did the install".
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and the blow hard buffoons who pay retail - grin