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Trying to cancel some upcoming flights and there is no way to get through. Was on hold for over three hours with no one answering. Then I saw on the news, Hawaiian is trying to get people on voluntary layoffs.
What I don’t understand is if they are not going to answer the phone, why not have an outgoing message that says so?
Puna: Our roosters crow first
Puna: Our roosters crow first
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You should wait and let them contact you . The airlines are going to shut down !!
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They did via email. You’re supposed to call them.
Puna: Our roosters crow first
Puna: Our roosters crow first
Posts: 4,910
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From Hawaiian's website :
How do I rebook my ticket? You will need to rebook your ticket by calling our Reservations department. As we are experiencing high call volumes, we encourage you to rebook your ticket at a later time. Our current COVID-19 waivers allow for rebooking until Dec. 31, 2020. The fare value of your ticket will be retained.
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Unfortunately, we can’t rebook. No vacation time available.
Puna: Our roosters crow first
Puna: Our roosters crow first
