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OLE internet DOA
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08-08-2018, 01:33 PM
No internet.
I called Hawaiiantel and they said too bad so sad. Sending a tech out eventually. Maybe this weekend. Just us, or anybody else having internet problems?
08-08-2018, 05:55 PM
Must be localized...our internet is working normally in Orchidland. We're on fiber if that makes a difference.
08-10-2018, 01:31 AM
The module before the router (Says ADTRAN on it) has four lights and the "fiber" light isn't lit. They ran some diagnostic and said there was a problem with the fiber and somebody would have to come out. Maybe this weekend.
08-11-2018, 04:46 AM
It didn't take long to diagnose the problem... a naughty dog chewed the fiber where it enters the building! The tech said it is actually very common and thinks there is something in the cable that attracts them, and even had one chewed in less than an hour after an install. Fortunately I had some scrap siding already painted to match the house and was able to protect the area from a repeat offense. Or at least, slow the dog down.
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