(07-29-2020, 05:24 AM)HereOnThePrimalEdge Wrote: 3) Seller/buyer uses list of Amazon customers.
How does an independent seller gain access to Amazon’s customer list with addresses?
There are dozens of web sites out there dedicated to selling their services of review manipulation. They probably sell lists of amazon customers. When a third party sells through the amazon platform they get the buyer's information (name/address/phone number etc) for order fulfillment purposes. A couple of large volume sellers could compile a large list of customers in no time.
As far as believing the 1 and 2 star reviews, review manipulation "services" are inclusive of destroying one's competitor's ranking as well.
The simplest form of review manipulation is to simply change the product the listing is selling. Like if you are selling a high quality product at a really low price, you'll quickly get a lot of high reviews. An unscrupulous seller will then "bait and switch", selling an inferior product, or an entirely different product altogether. Amazon lets a seller change the product listing including description and pictures. Thats why you sometimes see reviews for headphones or whatever when the listing is selling a phone cover (or whatever). If its an unscrupulous seller, by the time Amazon gets around to sanctioning the seller for selling the inferior or counterfeit item(s) the seller has already closed their bank account and "left town".
It used to be if something was "Prime" it was sold and fulfilled by Amazon so a person was less likely to get screwed because Amazon had more skin in the game, but now they have "Seller fulfilled prime" so that is no longer the case.
One time I bought a new, 2000 watt Samlex inverter sold and fulfilled by Amazon and I received a used 1,000 watt inverter. No idea how that happened. Amazon replaced it without question but neither Amazon or Samlex would reply to my emails asking how something like that could happen.