09-04-2010, 03:59 AM
Never quite seen 3 down here in Seaview, and anytime from about 4pm til bedtime, it's typically below 1 and often slower than a 56k modem. I've been assigned my own customer service rep on Oahu who takes $10 off my bill every month. Basically they charge me what they charge for dial up. If you are paying as much as the 11 mbit folks and not getting it, call until they will give you a partial refund every month. The rep has told me repeatedly how frustrated she feels and that there is no short or long term plan to ever make improvements. Until roadrunner comes into these other areas, there is no reason to think it will improve.