Is Bank of America your mortgage lender?

[Kapohocat]

My mother with a credit rating next to god's applied for a refinance with BOA on her home just to pay off the balance and no extra money. She had more than 60% equity, and she didnt want additional cash back. It has taken so long (since mid July), that they had to re-run her credit report because it had expired under their guidelines. To this date, the loan has not been approved. She has very good guaranteed income (pension/SS/IRA's etc), lots of assests, an almost perfect credit rating, no slow pays or late pays, always more than minumum payments, and the loan payment will actually reduce her monthly expenses by $450/mo. The original loan is a different bank so it isnt that they are balking at her dropping her interest rate with them. The hitch seems to be my Dad. She has sent them literally 5 originals stamped from DOH of the death certificate. And she is the sole trustee of their trust so it actually should not make a difference.

I told her straight up last week, if it isnt through by Christmas, pull out and go to First Hawaiian or Bank of Hawaii or ANY ONE ELSE. The really stupid thing is they called her about a re-financing.

So Bank of America is looking pretty bad if my mom cant get a loan with them in a reasonable amount of time.