03-17-2011, 09:22 AM
quote:
Originally posted by KathyH
quote:
Do we NOW have to give out brochures to everyone getting off a cruise ship or plane showing them the tsunami evacuation routes and how to set-up their smart-phones to be notified locally? http://www.co.hawaii.hi.us/cd/CommBrochure.pdf
All they need to have access to is the tsunami inundation zones.
1) There are signs on every route now showing when you exit (and enter?) a tsunami inundation zone.
2) The phone book shows the zones. Most professional lodgings will have something to inform guests to check the phone book.
Even on the news, the anchor people were holding up the phone book and saying check this first. A basic tool that should be in every home, every room booked by visitors.
Visitors who book off the beaten path without local hosts or management do run the risk of not being looked after the same as other guests.
I cant speak for the other vacation rental owners & property managers but we checked in with all our guests at 9:00 PM, let them know what happened (quake, and possible tsuanmi), advised them to listen to the news on TV, and listen for the sirens. Also checked in with them about 10:15 PM, and then checked locations before we headed out to make sure everyone had evacuated.
John Dirgo can probably tell us how they handled it for the Hawaii Holidays which handles quite a few here in Kapoho, Hilo town, and Maui.
Years ago when I worked at Universal, we had training on dealing with not only our portion but also for the visitors on the Tour in case of a disaster (geared to an earthquake event). Business should have a disaster plan. Back in the day @ another company, we had not only a disaster preparedness plan, but a disaster recovery plan so we could within a short time we could get back to business somewhere off site if need be. It would be interesting to to be listen Toyota's disaster recovery plan at the moment.