04-25-2011, 05:39 PM
And I hate to bring this up, but did you ask for an estimate when you dropped the car off? Did you expect that they would fix your car for free? If they had told you that the problem was a fault in the pneumatic system and they fixed it for only $29.11 would you feel better?
You paid them to spend time diagnosing the issue and fixing it. It turns out that all it took to fix it was filling the spare tire. So what do you think is a reasonable price point for the work they did between $0 and $29.11? And is it worth getting this spun up over the difference between that amount and $29.11? You had a problem that was causing you concern. You now know that it was nothing serious, that it has been resolved, and that if it happens again, you know the first thing to check out. Isn't peace of mind worth $29.11???
My dad used to tell the story about the plumber who made a service call to a house with clogged pipes. He listened to the pipes, took out his wrench, gave the pipes a good kick, and Bam! the clog cleared. When the homeowner complained about the $100 charge to kick on the pipes, the plumber said "The kick I did for free. The $100 was for knowing where to kick...".
You paid them to spend time diagnosing the issue and fixing it. It turns out that all it took to fix it was filling the spare tire. So what do you think is a reasonable price point for the work they did between $0 and $29.11? And is it worth getting this spun up over the difference between that amount and $29.11? You had a problem that was causing you concern. You now know that it was nothing serious, that it has been resolved, and that if it happens again, you know the first thing to check out. Isn't peace of mind worth $29.11???
My dad used to tell the story about the plumber who made a service call to a house with clogged pipes. He listened to the pipes, took out his wrench, gave the pipes a good kick, and Bam! the clog cleared. When the homeowner complained about the $100 charge to kick on the pipes, the plumber said "The kick I did for free. The $100 was for knowing where to kick...".