05-13-2011, 07:37 PM
Definitely follow Rob's advice. Also - photograph all your items before they are packed. Make sure you have plenty of insurance.
Call the BBB to check on their rating. Also call DCCA to see what, if any, complaints have been filed.
There was a news piece the other day of a couple that moved from CA to Oahu in February. Paid $1,800 in shipping fees (credit card already charged.) They never got their goods, including a motorcycle.
When they called the company to find out arrival of their goods the company said that the couple was harrasing them. The couple filed a complaint with the BBB and then the shipping company said they couldn't talk to the couple because the couple had filed the complaint. The couple went to a Honolulu news station (I tihnk KHNL) who tried to get it worked out with no luck. The company then said they were auctioning off the couple's belongings because the couple went to the media.
Gotta be illegal but I don't think this company cares. Turns out the company had dozens of complaints about them in the past 4 months.
So just be careful. Do your research. Get everything in writing.
Call the BBB to check on their rating. Also call DCCA to see what, if any, complaints have been filed.
There was a news piece the other day of a couple that moved from CA to Oahu in February. Paid $1,800 in shipping fees (credit card already charged.) They never got their goods, including a motorcycle.
When they called the company to find out arrival of their goods the company said that the couple was harrasing them. The couple filed a complaint with the BBB and then the shipping company said they couldn't talk to the couple because the couple had filed the complaint. The couple went to a Honolulu news station (I tihnk KHNL) who tried to get it worked out with no luck. The company then said they were auctioning off the couple's belongings because the couple went to the media.
Gotta be illegal but I don't think this company cares. Turns out the company had dozens of complaints about them in the past 4 months.
So just be careful. Do your research. Get everything in writing.