06-08-2011, 04:59 AM
quote:
Originally posted by JerryCarr
We lost a beloved dog last year because Aloha Vet did not answer their after hours phone line. We were there in the early morning when they opened and they said, "This dog is critical. Why didn't you call?" We replied that we had been trying since 10 the night before with no answer, and the vet just said, "Oh." We asked for an explanation, and were told they would get back to us. They never did, nor did they express any sort of apology or sympathy. NOTHING. This is the first time I have been able to post on this topic because it makes me so angry and emotional. DO NOT trust the assurances of Aloha Vets. They don't keep their promises.
I am so very sorry to hear of your loss. We often have more of a family bond with the pets in our lives than we can describe. Again, my sincere sympathies go out to you. Especially hard to be told you should have called when you did in fact call.
However, my neighbor called and reached the vet at ALOHA VET and even though the dog was critical, the vet was unwilling to come into the office for emergency visit off hours.
hawaiideborah