09-25-2011, 12:43 AM
KathyH, my comment stands and is a fair representation of my opinion. I only gave one 1 example of BOH's ineptitude - I could have shared 10 more. And I also had to into to BOH every weekday for 2+ years, same tellers as it was commercial deposit. My father switched his account from BOH because of their ineptitude. You may have been unaware of a scam two of their tellers in Hilo pulled in 2009, arrested for a scam on older people. They kept that pretty hush hush - FBI and Secret Service were in - one of those scammed was my Dad. It did not make the news media surprise surprise.
Central Pacific Bank on the other hand I can second Mikewj's opinion. The tellers and staff are wonderful, and I dont even have an account there. I just did a lot of banking there for someone else.