03-02-2012, 06:56 AM
I was a patient at Pahoa Family Health Center for many years, until I started having problems with scheduling: waited 4 weeks to be seen,then the provider wasn't there and had to wait another 45 days. By that time my complaint had gotten much worse. I demanded my chart and have moved on. I support the Puna Community Medical Center's urgent care clinic in Pahoa as a volunteer and hope that soon they will be able to become PCPs (primary care providers) to those residents who are dissatisfied with the Bay Clinic operations. I like having options and alternatives.