10-14-2012, 04:24 AM
We try to anticipate what can go wrong with anything we buy and see if we can buy parts, ship parts to Hawaii, and install them ourselves.
Here's the website for Eccotemp; specifically the parts page for the L5:
http://www.eccotemp.com/eccotemp-l5-parts/?sort=featured&page=1
You can check out the trouble shooting page before calling them:
https://eccotemp.zendesk.com/home/
You can call them for technical support at 1-866-356-1992 There's 2 screws to remove the whole front panel and everything is exposed and pretty easy to get to. You can stand there, on the phone, and they'll tell you what to look for. It's primarily the screen needs to be cleaned and then almost always the thermal-couple or the battery box wiring because of corrosion on the wiring from not being enclosed in a box.
Here's the website for Eccotemp; specifically the parts page for the L5:
http://www.eccotemp.com/eccotemp-l5-parts/?sort=featured&page=1
You can check out the trouble shooting page before calling them:
https://eccotemp.zendesk.com/home/
You can call them for technical support at 1-866-356-1992 There's 2 screws to remove the whole front panel and everything is exposed and pretty easy to get to. You can stand there, on the phone, and they'll tell you what to look for. It's primarily the screen needs to be cleaned and then almost always the thermal-couple or the battery box wiring because of corrosion on the wiring from not being enclosed in a box.