Tell us about the Hawaii income tax refund process

[Green]

I called the state tax office in Honolulu because i wanted to know which form i needed to file for extension. After a long wait the guy tells me there is no form any longer available to fill out and said "just send a letter ". I found this answer strange ,so i went to the hilo office and asked for a time extension form which they promptly gave me.
So if anyone is looking for clowns for a birthday party or whatever, try the state tax office in Honolulu !